Support

Yes! Absolutely.

Generally accounts are blocked for one of three reasons:

  1. The account was used for fraudulent activity. In that case the account will remain blocked.
    1. Fraudulent activity refers to activities that breach the terms laid out in the terms and conditions you agreed to when creating your account. Multiple accounts on the same IP address and usage of VPN's to circumvent country-specific gambling restrictions are examples of activities that may result in a blocked account.
  2. Too many wrongful attempts were made at logging in. Contact customer service if this is the case.

You can always contact customer service if you think that your account was blocked my mistake or for an invalid reason.

  1. Head over to the slots.io homepage and click on 'Create an account' in the top-right corner of the page.
  2. Fill in your details and accept the privacy policy and terms & conditions.
  3. Hit 'Create an account'
  4. Confirm the account creation through your e-mail. Once in a while the confirmation email gets stuck in the spam folder, so make sure to check there too!

You can reset your password by clicking the 'forgot password' button on the login screen. This will start the process for resetting your password.

  • Make sure that you enter your email address correctly. You can update your account information after logging in.
  • Our emails may have ended up in your Spam/Junk mail folder, if you find any there, add us to your safe senders list.

If you're sure that you entered the right withdrawal information and our regular withdrawal period has lapsed already your withdrawal may be delayed for the following reasons:

  1. We are running an extra security check because of potentially suspicious activity that we noticed on the account. If the security check turns out fine your withdrawal will be processed ASAP.
  2. Your withdrawal has been cancelled by us. This could be because of invalid information we received from you, because you didn't meet wager requirements or because of (suspicions of) fraud. You will have heard from us if we cancelled your withdrawal.
  3. You (accidentally) cancelled your withdrawal. You will have also received and email from us if this is the case. If you unintentionally cancelled your withdrawawl just place another request and we will get it sorted.

Slots.io supports several depositing methods. The methods include:

  • Bank transfer
  • Neteller
  • Skrill
  • Visa
  • Mastercard
  • iDeal
  • Paysafecard
  • Multibanco
  • and several others. Visit the banking page to see the full range of deposit possibilities.

We have several main bonuses available for you. Find them below.

For all promotions, visit our promotions page

 

 

1000 Free Spins Welcome Offer

 

 

Spins Hour

 

 

Spins on PayDay

 

 

Free Spins Game of the Week

Slots of course!

We have games from the following providers:

  • Netent
  • Betsoft
  • GameArt
  • Xplosive
  • Evolution
  • HollywoodTV
  • PragmaticPlay
  • One Tough

Find all of them here

Absolutely, Slots.io makes use of encryption and secure data transfer making sure your data stays yours.

An online casino! We have lots of online slots games that you can play when you create an account.

You can fill in the contact form on the right of this page.

Alternatively, you can start a live chat by opening the chat box on the bottom right of this page.

Send us a message

NEWS:

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